Purchasing policies

TERMS OF USE OF THE WEBSITE ZAIDA MELO - ATELIER DE MODE

Zaida Melo, Atelier de Mode not only offers a wide range of sizes of their clothes, but also gives you the option of ordering your custom made dress. You only have to fill out our from and make an appointment, we will be happy to welcome you.


OUR RESPONSIBILITY

We make reasonable efforts to deliver items as quickly as possible and within the time specified. However, we do not engage our responsibility for deliveries delayed for reasons beyond of our will. All items are shipped by a third party, and delivery is subject to the conditions set forth in the shipping contract. We reserve the right not to ship to certain addresses. We do not engage our responsibility for the following: mail messages or lost, incomplete, illegible, misdirected or stolen, unavailability of connections, garbled transmissions, failed, incomplete or delayed failure of communications line disturbances or malfunctions of software or hardware or other technical failures, these circumstances affecting, disrupting or corrupting communication or not. ZAIDA MELO - ATELIER DE MODE, directors and employees are not responsible for damages arising from access to this website or sites to which we link, or use of, or damages relating thereto, that they are or arent unpredictable and that they have been advised of the possibility or not, without limitation, direct or exemplary damages, indirect, special, consequential occur .


COPYRIGHT

Any textual or graphic content on this site, its organization and presentation or provision, and our organization and domain name belong to us and are therefore protected by copyright. It is prohibited to copy, reproduce, display or republish in any manner whether the documents contained in this site. These documents can not be downloaded, viewed or printed by the user only for personal and non-commercial legitimate. Otherwise, republish or use these materials on any other website without our prior written consent is prohibited and all rights are reserved. Trademark and logo displayed on this site are registered trademarks of ZAIDA MELO - ATELIER DE MODE and you are prohibited to do a job for your own purposes. Images of people used on this site are used with permission or under the laws which apply. Reuse without permission may violate the rights to privacy and publication rights of those persons.


INFORMATION AND SAFETY ITEMS ABOUT ORDERING ONLINE

When you place an order online, we only ask you the necessary information to complete the processing of your orders and invoicing. ZAIDA MELO - ATELIER DE MODE, respects the privacy of your personal information. Your personal information will never be lent or sold to anyone. We share the personal information of our users only shipping and processing companies credit card to bill and ship your order, but we do not provide more information than what is strictly necessary external companies for such purposes. We may use the information to communicate with you regarding your order .


GENERAL INFORMATION TO USE THIS SITE

We record information about the pages viewed by all visitors to our website. These data includes the addresses of Internet Protocol (IP), the type of browser, Internet Service Provider (ISP), the page that directed the visitor to the website or the last page visited before leaving the site, the type of platform used, date and time of the visit, the connection speed, playback time, display time and number of clicks. We use these data, together, to make a compilation of statistics and reports for use ZAIDA MELO - ATELIER DE MODE and to improve the online experience for all visitors in our site.


AVAILABILITY OF PRODUCTS DISPLAYED

Depending on the quantity ordered, the time may vary, you will be notified by email.


RETURN POLICIES

If an exchange or refund be necessary, please return unworn within 7 days after receiving the goods, with labels intact origins and original invoice. The shipping and handling charges are not refundable. We only accept exchanges, after 7 days and until before the 15th receiption day.


IMPORTANT:

Unfortunately, we can not refund or exchange of goods carried or damaged. If accepted, returns will be reimbursed on the credit card used in the original purchase. When returning the goods, please keep evidence of shipment your carrier. ZAIDA MELO - ATELIER DE MODE can not be held responsible for returned goods not received or damaged in transit. Please pack and seal perfectly the return shipment.ZAIDA MELO - ATELIER DE MODEP only accept return package prepaid. We can not accept deliveries C.O.D. SHIPPING, OPTIONS AND CHARGES Pricing varies depending on the shipping area (regular mailing or express). We ship within 24 hours of orders placed Monday to Friday if the goods are in stock. Or if the products are not available, it will be within five working days after ordering. Sending regular Parcels typically arrive within five to ten days. CONTACT US, do you have a question? Do not hesitate to contact us either: Email: ateliermode@zaidamelo.com Phone :438-879-8848




Your custom-made dress

You have always dreamed of wearing custom-made dresses? Why not to do so at affordable prices …
Zaida Melo Fashion designer, designs for you, tailor-made dresses for all event of your life: wedding, bridesmaid, cocktail, prom, little princesses and so much more...
We can also offer you other tailor-made pieces of clothes such as skirts, tops or pants according to your wishes and your morphology.

To take full advantage of this service, click on the button below and make an appointment now.

Make un appointment  


438.879.8848


Saint-Lambert / Brossard (Québec)